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FAQ

Thank you for considering Fuel Drop for your fuel delivery and fuel tank sales needs. We understand that you may have some questions, so we've compiled a list of frequently asked questions to help address any concerns you may have.

  • What types of fuels do you deliver?
    We provide delivery services for various types of fuels, including diesel and petroleum products.
  • Do you offer fuel storage solutions?
    Yes, we sell and hire self-bunded fuel tanks for safe and efficient fuel storage. From 300L to 110,000L.
  • What is Adblue, and why do I need it?
    Adblue is a diesel exhaust fluid used to reduce emissions and meet environmental regulations. It's required for many modern diesel engines equipped with selective catalytic reduction (SCR) technology.
  • Can I order bulk fuel for my business?
    Yes, Fuel Drop caters to both individual and commercial clients, so you can order bulk fuel for your business.
  • How do I place an order for fuel delivery?
    You can place an order by contacting our customer service team via phone or email. We will guide you through the process.
  • What is the minimum order quantity for bulk fuel delivery?
    The minimum order quantity may vary, so please contact us for specific details related to your location and fuel type.
  • How quickly can I expect my fuel delivery?
    Delivery times can vary based on factors like location and order volume. We aim to provide prompt and efficient service, and our team will provide an estimated delivery time when you place your order.
  • Are your self-bunded fuel tanks compliant with safety standards?
    Yes, our self-bunded fuel tanks comply with relevant safety and environmental standards to ensure safe fuel storage.
  • What payment methods do you accept?
    We accept various payment methods, including credit cards, bank transfers, and other secure payment options. Our team will provide payment details when you place an order.
  • Can I track my fuel delivery in real-time?
    We offer tracking options for some deliveries, depending on the service. Please inquire about tracking when placing your order.
  • What is your service area for fuel delivery?
    We offer fuel delivery services both locally and nationally in Australia. Contact us for information about specific service areas.
  • How can I get in touch with your customer support team?
    You can reach our customer support team by phone or email, and we are here to assist with any questions or concerns.
  • Do you offer discounts for bulk fuel orders or recurring deliveries?
    Fuel Drop may provide discounts for bulk orders and recurring delivery arrangements. Contact us to discuss your specific needs and available discounts.
  • What measures do you take to ensure environmental responsibility in fuel delivery?
    Fuel Drop is committed to environmentally responsible practices and complies with environmental regulations to minimize the impact of our operations.
  • Can I learn more about your products and services through your website?
    Yes, our website provides detailed information about our products, services, and company background. Feel free to explore the website for more information
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